3.1.2.1 Select Customers and Manage Programs : Select Customers and Manage Programs Detailed Process Model Description : 5.1 Discard Lead
5.1 Discard Lead
Reference: Select Customers and Manage Programs Process Model - Page 3 for the associated business process diagram.
Actor/Role: CC&B
Description: When a Lead Event is not successful and the pending lead events have been canceled, CC&B transitions Lead to discard state.
Entities to Configure
•
C1-Lead
© 2011 Oracle and/or its affiliates. All Rights Reserved